Nubz Terms and Conditions

Last Updated: 08/04/2023

User Agreement

Nubz is an online local marketplace accessible via, facilitating in-person item swaps within communities. The platform enables users to list items they no longer need, connect with nearby members, and exchange items through in-person meetings. Nubz aims to promote sustainable consumption, reduce waste, and foster a sense of community by encouraging local item swaps.

Eligibility Criteria

To use the Nubz platform, users must agree to the following eligibility criteria:

  • Age Requirement: Users must be at least 18 years of age to create an account and participate in item swaps on Nubz.
  • Location: While Nubz is available worldwide, users must ensure that their use of the platform complies with the laws and regulations of their respective local jurisdictions.
  • Legal Compliance: Users are responsible for adhering to all applicable laws, regulations, and ordinances while using Nubz. Any illegal or prohibited activities on the platform are strictly forbidden.

By creating an account and accessing the services provided by Nubz, users confirm that they meet the specified eligibility criteria and agree to abide by all the Terms and Conditions set forth by the platform. Nubz reserves the right to suspend or terminate accounts that do not meet these eligibility requirements or violate any of the established rules and guidelines.

Item Listings and Swaps

Nubz provides a platform for users to list items and initiate item swaps with other members. To ensure a positive experience for all users, the following guidelines and rules apply:

  • Accurate Item Listings: Users must provide accurate and truthful information when creating item listings. The description, condition, and images of the item should reflect its current state.
  • Prohibited Items: Certain items are prohibited from being listed or swapped on Nubz. These may include but are not limited to illegal items, hazardous materials, weapons, adult content, and counterfeit products. A comprehensive list of prohibited items is available in the platform's community guidelines.
  • Responsible Swapping: Users are encouraged to engage in safe and responsible swapping practices. This includes meeting in well-lit, public locations and taking necessary precautions to ensure personal safety during the exchange.
  • No Monetary Transactions: Nubz is solely for item swaps; monetary transactions, buying, or selling of items are not allowed on the platform.
  • Listing Removal and Disputes: Nubz reserves the right to remove any item listings that violate the Terms and Conditions. Users are encouraged to report any disputes or issues arising from swaps to the platform for review and resolution.
  • Communication and Etiquette: Users are expected to communicate respectfully and courteously with one another during the item swap process. Harassment, abusive language, or any form of inappropriate behaviour will not be tolerated.
  • Liability and Responsibility: Nubz is not responsible for the quality, condition, or authenticity of listed items. Users participate in swaps at their own risk, and any issues arising from swaps are solely the responsibility of the involved users.

By using Nubz for item listings and swaps, users agree to comply with these guidelines and adhere to the rules set forth. Failure to comply may result in account suspension or termination. Nubz retains the right to modify or update these guidelines as needed and will notify users of any significant changes.

User Conduct and Content

Nubz aims to maintain a positive and respectful community for all users. To ensure a safe and enjoyable experience, users must adhere to the following guidelines regarding their conduct and the content they share on the platform:

  • Respectful Behaviour: Users must treat each other with respect and courtesy. Harassment, bullying, hate speech, or any form of abusive behaviour will not be tolerated.
  • Prohibited Content: Users are not allowed to post or share content that is illegal, defamatory, obscene, offensive, or harmful in any way. This includes content that infringes on intellectual property rights or violates the privacy of others.
  • No Spam or Misleading Information: Users shall not engage in spamming, phishing, or the dissemination of misleading or fraudulent information.
  • Reporting Content: Users are encouraged to report any content or behaviour that violates the Terms and Conditions or seems suspicious or harmful.

Nubz retains the right to enforce these conduct guidelines and take appropriate action against users who fail to comply. By using the platform, users acknowledge that they have read and agree to abide by these guidelines and understand the consequences of violating them.

Safety and Liability

Nubz is committed to fostering a safe and responsible community for its users. To ensure a secure and positive experience, the following points regarding safety and liability are outlined:

  • In-Person Swaps: Nubz facilitates in-person item swaps among users. Participants should exercise caution and meet in public, well-lit locations to conduct their exchanges.
  • Personal Safety: Users are responsible for their personal safety during item swaps. Nubz advises against meeting strangers in private or secluded areas and encourages users to bring a friend or family member if they feel more secure.
  • Verification: Nubz does not conduct background checks on its users. The platform relies on the community reporting suspicious behaviour to address potential safety concerns.
  • Assumption of Risk: Users acknowledge that engaging in item swaps involves inherent risks, and they assume full responsibility for any potential hazards or issues that may arise during the exchange.

By using Nubz and engaging in item swaps, users acknowledge that they have read, understood, and accepted the safety guidelines and limitations of liability set forth by the platform. Nubz encourages users to prioritize their safety and exercise due diligence when participating in in-person swaps.

Privacy Policy

Nubz is committed to safeguarding the privacy and confidentiality of its users' personal information. The following privacy principles govern the collection, use, and protection of user data on our platform:

  • Information Collection: Nubz collects certain personal information from users during the account registration process and when using our services. This information may include name, email address, location, and other relevant details necessary to facilitate item swaps.
  • Data Usage: The personal information collected is used to provide and improve our services, facilitate item swaps, and enhance the user experience on the platform. Users' data may also be utilized for analytics, marketing, and communication purposes, subject to user consent where required by applicable law.
  • Data Security: Nubz employs industry-standard security measures to protect user data from unauthorized access, disclosure, or alteration. However, users should be aware that no internet transmission or storage is entirely secure.

For a more comprehensive understanding of Nubz's privacy practices, please refer to our full Privacy Policy, available at By using Nubz, users acknowledge that they have read and agreed to the Privacy Policy and consent to the collection and processing of their personal information in accordance with the stated principles. Nubz is committed to transparency and ensuring that user privacy is respected throughout their interaction with the platform.

Termination and Suspension

Nubz reserves the right to suspend or terminate user accounts in cases of non-compliance with the Terms and Conditions or for other reasons as outlined below:

  • Breach of Terms: Users who violate any provisions of the Terms and Conditions, including but not limited to the User Agreement, Item Listings and Swaps guidelines, User Conduct and Content rules, Safety and Liability principles, or Privacy Policy, may face suspension or termination of their accounts.
  • Illegal Activities: Engaging in any illegal activities on the Nubz platform will result in immediate termination of the user's account, and, where necessary, relevant authorities will be notified.
  • Abuse and Misconduct: Users who engage in abusive behaviour, harassment, fraud, or any form of misconduct toward other members of the community will be subject to suspension or termination.

Nubz will exercise its judgement in determining the appropriate response to each case of violation or misconduct. Users will be notified of any suspension or termination, along with the reasons for the action taken.

In the event of account suspension or termination, users may have the opportunity to appeal the decision or resolve any issues through the provided channels. However, Nubz reserves the right to make the final determination in such matters.

Modification of Terms

Nubz retains the right to update or modify the Terms and Conditions at any time to reflect changes in the platform's operations, legal requirements, or for other relevant reasons. The following guidelines apply to any modifications:

  • Notification: In the event of significant changes to the Terms and Conditions, Nubz will provide notice to users via email or through prominent announcements on the platform. Users will be informed of the effective date of the revised Terms.
  • Acceptance of Modifications: Continued use of the Nubz platform after the effective date of the modified Terms constitutes acceptance of the updated Terms and Conditions. If users disagree with the changes, they have the option to terminate their account.
  • Review of Updated Terms: Users are encouraged to review the updated Terms and Conditions periodically to stay informed about any changes that may affect their use of the platform.

Nubz is committed to transparent communication with its users regarding any updates to the Terms and Conditions. By using the platform, users acknowledge their responsibility to review and comply with the most recent version of the Terms and Conditions. It is essential for users to understand their rights and obligations while using Nubz, and Nubz seeks to provide clear and accessible information to facilitate a positive user experience.

Governing Law and Jurisdiction

The Terms and Conditions and the use of the Nubz platform are governed by the laws of the jurisdiction in which Nubz is based, which, in this case, is Toronto, ON, Canada.

Any disputes, claims, or legal proceedings arising from or related to the use of Nubz shall be subject to the exclusive jurisdiction of the courts located in Toronto, ON, Canada. Users consent to the personal jurisdiction of such courts and waive any objections to the exercise of their jurisdiction over the matter.

Nubz aims to provide a global service accessible to users worldwide, but it operates within the legal framework of its location. Users are responsible for ensuring their compliance with local laws and regulations applicable to their use of the platform. By using Nubz, users acknowledge and agree to submit to the laws and jurisdiction specified herein for the resolution of any legal matters related to their use of the platform.


The Miscellaneous section of the Terms and Conditions covers various additional provisions to ensure clarity and proper understanding of the user-platform relationship. These include:

  • Entire Agreement: The Terms and Conditions constitute the entire agreement between users and Nubz, superseding any prior agreements, representations, or understandings.
  • No Waiver: The failure of Nubz to enforce any provision of the Terms and Conditions does not constitute a waiver of that right or provision.
  • Assignment: Users may not assign or transfer their rights and obligations under the Terms and Conditions to any third party without prior written consent from Nubz.
  • Relationship: Nothing in the Terms and Conditions shall be deemed to create a partnership, joint venture, employment, or agency relationship between users and Nubz.

By using Nubz, users agree to be bound by all provisions of the Terms and Conditions, including the Miscellaneous section. These terms outline the entire understanding between users and Nubz concerning the use of the platform and replace any previous agreements.